It's been a happening season at The Phelon Group!

Returning from a couple of months' leave, I wonder if I've stepped foot into the same firm. The Phelon Group family is nearing full capacity at headquarters, where we'd just moved into spacious new facilities last December. The conference rooms, workspaces and reception area have all taken on a whole new elegant look, not to mention some friendly new faces populating it all.

Our new VP of Client Services, Paula Stout, brings her talent in politics, PR, technology and executive strategy to the table. With experience from the likes of SAP, Cisco and the White House, Paula's injected our Client Services organization with some innovative new ideas to help our clients take charge of their customers as well as management.

As you know, appearances aren't everything, but it matters, and I'm enjoying the new digs and our expanded team. Look for more exciting new things to come from The Phelon Group.

Diana Ying, Consultant diana.ying@phelongroup.com