Thank you to everyone who tuned in to the Marketing Matters LIVE broadcast yesterday. Ken Darby of HP was scheduled to participate with me but he had a family emergency. Not to worry – you’ll hear from Ken very soon about the inner workings of the HP Customer Reference Program and how The Phelon Group has helped to further their vision. We plan to interview him for you and post the results of that interview in Q&A format right here on The Reference Steward^SM blog. If you missed the LIVE broadcast event, you can hear an archived version here. Stay tuned... good stuff from Ken Darby (and more good stuff from TPG) coming soon! Promise Phelon, Partner promise.phelon@phelongroup.com